At The UAE Junction, we respect the privacy of our valued customers and ensure that we collect only the information necessary to process your bookings efficiently. We are committed to protecting your privacy in all interactions with our website, mobile app, and customer support. The following outlines our policy regarding the collection, use, and protection of your information.
We collect personal information primarily when you reach out to us for inquiries or make a booking through our platform. This information typically includes your name, contact number, email address, physical address, payment details (such as credit/debit card information), travel requirements, and referral sources. By submitting your information, you consent to The UAE Junction using it to process your requests promptly and accurately.
The personal data we collect is used solely to:
All customer information, including contact details and payment information, is treated with strict confidentiality. Disclosure of information is made only to trusted service providers or partners involved in fulfilling your booking, and only under agreements that uphold our privacy standards and data security protocols.
We may disclose personal information if required to comply with legal obligations, protect the rights of The UAE Junction, or respond to court orders or legal proceedings.
The UAE Junction may automatically collect non-personal data (such as browser type, visit duration, and pages accessed) using cookies or third-party analytics tools. This data is used solely for improving our website’s usability and performance.
We provide customers with the choice to opt-out of receiving promotional communications. You can request not to receive newsletters or marketing emails from The UAE Junction or its affiliated partners at any time.
Occasionally, The UAE Junction may run contests, surveys, or promotional offers, sometimes in partnership with third-party sponsors. We will clearly inform participants of any third-party involvement and the potential use of personal information before participation. Participation in such events is voluntary.
To ensure the safety and confidentiality of your transactions, The UAE Junction uses secure server technology. We implement industry-standard security measures, including encryption, SSL (Secure Socket Layers), and firewalls, to protect sensitive information like your payment details.
If you choose to sign in with Google or Facebook, we receive your name, email address and public profile information from that provider to create and secure your account. We do not receive or store your social account password.
You can ask us to delete the personal data we hold about you at any time. See our User Data Deletion page for how to make a request and what to expect.
For any questions related to this policy:
Email: sales@theuaejunction.com
Phone: +971 58 589 8221
Website: www.theuaejunction.com
Note: By using our platform, you agree to the terms of this Privacy Policy.